Privacy Policy

Last Updated: November 24, 2025

Introduction

ReachRight Studios (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reachrightstudios.com and use our services, including website design and hosting, Google Ad Grant management, and other digital marketing services for churches.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

When you use our services or contact us, we may collect:

  • Contact Information: Name, email address, phone number, church name, and mailing address
  • Business Information: Church size, ministry details, and service preferences
  • Payment Information: Billing address and payment details (processed securely through Stripe)
  • Communications: Content of your inquiries, service requests, and correspondence with us
  • Account Credentials: Login information for services we manage on your behalf

Information We Collect Automatically

When you visit our website, we automatically collect:

  • Usage Data: Pages viewed, time spent on pages, links clicked, and navigation paths
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Referral Information: The website that referred you to our site and UTM tracking parameters from marketing campaigns

Information We Collect from Third Parties

  • Google Ad Grant Data: When we manage your Google Ad Grant account, we access campaign performance data, ad metrics, and account settings as authorized account managers
  • Website Hosting Data: Technical information related to websites we host on WP Engine servers

How We Use Your Information

We use the information we collect to:

  • Provide Services: Deliver website design, hosting, Google Ad Grant management, and digital marketing services
  • Communication: Respond to inquiries, provide customer support, send service updates, and communicate via SMS through RingCentral when you’ve provided consent
  • Improve Services: Analyze website usage to enhance user experience and optimize our services
  • Marketing: Send promotional emails about our services (you can opt out at any time)
  • Legal Compliance: Comply with legal obligations and protect our rights
  • Payment Processing: Process payments and prevent fraudulent transactions

SMS Communications

With your prior express written consent, we may send you SMS text messages through RingCentral for direct communication regarding your services.

SMS Terms:

  • We use SMS for customer service and account-related communications only
  • Message frequency varies based on your service needs
  • Standard message and data rates may apply from your carrier
  • We do not use automated or recurring marketing messages via SMS

To Opt Out of SMS:

  • Reply STOP to any SMS message from us
  • Contact us at support@reachrightstudios.com or 608.561.2777
  • We will process your opt-out request promptly

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We share information with trusted third-party service providers who help us operate our business:

  • WP Engine: For website hosting services
  • Stripe: For payment processing
  • Zoho: For CRM and email marketing services (Zoho CRM and Zoho Campaigns)
  • RingCentral: For SMS communication services
  • Google: For website analytics, advertising, and Ad Grant management

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

Client Data We Manage

As part of our services, we:

  • Google Ad Grant Management: Serve as authorized account managers for client Google Ad Grant accounts, accessing campaign data and account settings
  • Website Hosting: Host client church websites on WP Engine servers
  • Do NOT Store Church Member Data: We do not collect, store, or have access to church member information, donor data, or congregational records

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website:

Essential Cookies: Required for website functionality Analytics Cookies: Google Analytics tracks website usage and performance Marketing Cookies: Facebook Pixel tracks conversions and enables targeted advertising

Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Do Not Track: We honor Do Not Track signals and do not track users when a DNT browser mechanism is in place.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Information is stored on secured networks with limited access
  • All sensitive data is encrypted using Secure Socket Layer (SSL) technology
  • Payment information is processed through Stripe and never stored on our servers
  • Regular security monitoring and malware scanning
  • Strict access controls for personnel handling data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing emails or SMS communications
  • Data Portability: Request your data in a portable format
  • Objection: Object to certain processing of your information

To Exercise Your Rights:

We will respond to your request within 30 days.

California Privacy Rights (CalOPPA Compliance)

If you are a California resident, you have specific rights under the California Online Privacy Protection Act (CalOPPA):

  • You can visit our website anonymously
  • This privacy policy is linked on our homepage and easily accessible
  • You will be notified of privacy policy changes on this page
  • You can change your personal information by emailing us

California “Shine the Light” Law: California residents may request information about personal information shared with third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

Children’s Privacy (COPPA Compliance)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete it.

Email Marketing (CAN-SPAM Compliance)

We collect your email address to send information, respond to inquiries, and provide service updates. We comply with the CAN-SPAM Act and:

  • Do not use false or misleading subject lines or email addresses
  • Identify marketing messages as advertisements
  • Include our physical business address in emails
  • Honor opt-out requests promptly
  • Monitor our email marketing platform (Zoho Campaigns) for compliance

To Unsubscribe:

  • Click the unsubscribe link at the bottom of any email
  • Email us at support@reachrightstudios.com
  • We will promptly remove you from our email list

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users via email within 7 business days of discovering the breach, as required by Fair Information Practice Principles.

International Users

Our services are designed for churches and organizations in the United States. We do not target or market to users outside the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on this page with a new “Last Updated” date
  • Sending an email notification for material changes

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ReachRight Studios
200 University Blvd. Ste 225 #217
Round Rock, TX 78665
United States

Email: support@reachrightstudios.com
Phone: 608.561.2777
Website: reachrightstudios.com

This Privacy Policy is effective as of November 24, 2025, and applies to all information collected by ReachRight Studios through our website and services.